Technology Resources for Employees

Multi-Factor Authentication (MFA) is a combination of multiple authentication factors used to access a system. Adding MFA to your account increases security and makes it more difficult for your accounts and data to be compromised. Learn more about MFA: PCSD MFA Information

Setting up MFA for your Office 365 account involves changing security settings within your Office 365 profile and adding an authentication app to your personal mobile device. There are a number of authentication apps that can be used, including Microsoft Authenticator and Twilio Authy.

In the links at the bottom of this page, you will find instructions for setting up authentication using either Microsoft Authenticator or Authy on both iPhone and Android devices, as well as for backing up your accounts. For further information on account backup, please see below.

Once you have chosen which app you wish to use, you will also want to note the backup process for your chosen app.

Backing up provides even more security in the event that your mobile device is lost, stolen, or you simply get a new device and ensures that you will still have access to your accounts.

Please note: If you choose to use Microsoft Authenticator as your authentication app, the backup process requires you to connect a personal Microsoft Outlook account. If you have an existing personal Outlook account, you may use that, or you can create a new personal account for free.

Microsoft Authenticator Instructions - iPhoneMicrosoft Authenticator Instructions - AndroidAuthy Instructions - iPhoneAuthy Instructions - AndroidBackup Process - All Mobile AppsSwitching from Authy Desktop to Authy Mobile App

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